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The Virtues of SMS or Text Messaging

By: Timothy S. Hillebrand, Ph

SMS (short message service) or text messaging has become well-entrenched in Europe and Asia. It has been slow to take off in the United States because of our competing telcos with differing technologies. Teens and the younger generation have been quick to adapt texting as their preferred mode of communication in the U.S. With more and more TV shows using SMS for voting (American Idol and Donald Trump), polling, and for joining fan clubs, its use is becoming more widespread. However, few people use SMS to the fullest advantage. You can use SMS to get instant information, send money, make money, and to save money. It is actually the most powerful marketing tool ever conceived.

SMS or texting involves sending a short text message limited to 160 characters to a cell phone number, email address, or short code. A short code is a five or six digit number used for commercial convenience so that you don't have to remember or to key in a whole long phone number.

Personal SMS

No wonder teens have eagerly accepted texting as their preferred mode of communication. It is easy to do and fast-much more efficient than email. One negative aspect of SMS is that it can be used for cheating on tests and some schools frown upon it for good reason.

To text someone, go to the messaging area of your phone's functions and select SMS or Text Message. Enter the recipient's phone number in the To: field and then type your message in the message field. Select Send, and off it goes.

Text messages are limited to 160 characters maximum. Some phones display character counts. If you go over 160 characters, some phone will split the messages and automatically create sequential messages. Some phones have canned text with phrases you can select such as "email me," "wanna do lunch," "on phone." You can edit the list to create your own phrases. Some phones have a table of emoticons or smiley faces you can select.

The 160 character limitation and the laborious task of entering text using a phone keypad have combined to produce an evolving character-efficient text talk with new words and abbreviations. For example, 2GTBT=too good to be true; 143=I love you; 404=I don't know. For a comprehensive list, go to www.webopedia.com/quick_ref/textmessageabbreviations.asp. Check out the emoticon chart too.

There are many advantages to texting over email and phone calls. The human mind can assimilate the information from text messages much faster than listening to speech and all the social amenities involved. You can archive text messages and search them for relevant information. An SMS message is never cut off by bad reception nor misunderstood because of line noise. Texting reaches recipients instantly, even if when they cannot talk on the phone or get to a computer to do email. You can send links on Web enabled phones with maps. Texting is terrific for noisy environments and for people finding one another in crowded places. Texting is great for casual flirting and for building good karma with thoughtful messages and reminders. Busy people can become more efficient through SMS.

Commercial SMS

TV shows such as American Idol have pioneered the use of commercial SMS for voting and polling purposes. While the use of text messaging has been wildly popular and successful for this purpose the problem is that it has only been available to AT&T customers. In order for it to be available across the board to customers of other carriers, a business must have a license from all carriers, which can be prohibitively expense. However, with a company such as Synergetics International/SMS, this is no longer an issue.

SMS marketing is the most powerful form of marketing ever conceived because virtually everyone has a cell phone these days, and no one leaves home without one. This makes it possible to reach a customer anytime anywhere. No other media can do that.

It is important to point out that, unlike email, there is no SPAM involved in SMS. People must text in to request information, and they can opt out at any time.

I will examine the possibilities of commercial SMS in more detail in a future article, so stay tuned.

Observations

SMS allows people to communicate quickly and concisely under conditions where it may not be possible otherwise. You can use SMS to send and receive information, make reservations, make contributions, send money, receive money, make money, and save money. We will elaborate on each of these topics in future discussions and show how SMS is a highly effective means of reaching a targeted market. Most consumers are enthusiastic about texting and find it fun. I predict that SMS will soon become the future of marketing. This back just a few years ago when most people didn't have a clue what www meant. Now, if a company has no Website, it has no credibility.

Article Source: http://www.articlemonk.com

About the author: Timothy S. Hillebrand, Ph.D. is a retired archaeologist who has a newfound passion for mobile technology and has published hundreds of articles on the subject. His most recent passion is SMS. To find out more about text messaging for fun and profit, visit his SMS Blog.
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