Tim Knox's Articles in Customer Service

Show All|Display Category|Title|Newest|Oldest
  • Is Bad Customer Service Killing Your Business?
    It’s time to beat the old bad customer service drum again. I know, I’m sick of beating the drum, too, but as long as bad customer service runs rampant through so many businesses I feel it is my entrepreneurial duty to bring it to your attention. So grab a pew and prepare to listen to the sermon I’ve preached before:
  • Writing The Book On Great Customer Service
    You probably can't compete with the superstore on volume of inventory or on price, but there are other things you can do to help keep the customers coming in your door. One of the best ways to ensure customer loyalty is to offer superior customer service.
  • Franchises Offer Shortcuts, But Not Control
    Franchising can be a great way to start a business career, but you should make sure you're not just trading one job for another. Unless you plan on being an absentee owner, which I highly discourage, you are going to be working in the business just as an employee would, so be sure the business you choose doesn't turn your lifelong dream into a never-ending nightmare.
  • The Great American Customer Service Unawareness Campaign
    I'm so sick of you so-called business experts always saying the customer is always right. This is my business, not the customer's, so I'm the one who's always right. Sure, they can have an opinion, but in the end it's up to me to decide who's right and who's not. And if the customer doesn't like it they can take their business elsewhere.
  • What's The Customer Service Buzz About Your Business?
    If you're a regular reader of this column you know that my number one pet peeve is bad customer service. Nothing chaps my backside more than paying hard-earned money for a product or service only to have the provider of said product or service become apathetic, obnoxious or just downright rude after the transactional smoke has cleared.
  • How To Handle Customer Billing Snafus
    Seriously, whether the client owes you the money or not is a moot point. Yes, you made an accounting mistake, but if the client agreed to pay you a certain amount each month in exchange for certain services rendered, and you have been under-billing that client for delivering those certain services, the client owes you the money, period.
  • Franchising Pros and Cons
    Some folks offered helpful insights and suggestions on how to pick a franchise and a few things to watch out for, while other emails came from current franchise owners asking me to help them sell their operations to Anthony R.
  • Online Payments Make It Easy For Your Customers To Buy
    I have helped many clients set up online credit card processing systems and more than once I've had to sit down with the bank issuing the merchant account and educate them on how online payment systems work. Don't believe me? This is a direct quote (here's the Bible, here's my hand) from the manager who was in charge of processing Internet merchant account applications at a local bank, "When someone pays online how do they swipe the credit card in their computer
Authors:
Sign Up for a free account
Member Login
Submit Articles
Submission Guidelines
Why Submit Articles?
Expert Authors
Publishers:
Terms of Service
Most Popular Articles
Ezine Notifications
Article RSS Feeds
About Us
Link to Us
Contact Us
Privacy Policy
Terms of Service
PARTNERS

Top Work At Home
Top eBooks & Scripts
Street Mobil Ringtones
Top Information Guides
Global Affiliate Directory

Article Monk Category Navigation

Arts & Entertainment | Business | Communications | Computers | Disease & Illness | Fashion | Finance
Food & Beverage | Health & Fitness | Home & Family | Internet Business | Miscellaneous | Politics | Product Reviews
Recreation & Sports | Reference & Education | Self Improvement | Society | Travel & Leisure | Vehicles | Writing & Speaking

Use of our service is protected by our Privacy Policy and Terms of Service.
© Copyright 2006-2008 Free Articles ArticleMonk.com. All Rights Reserved Worldwide.

Free Article Directory - Article Directory - Ezine Articles - Free Website Content - Submit your Article

Powered by Article Dashboard