Tim Knox's Articles

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  • Writing The Book On Great Customer Service
    You probably can't compete with the superstore on volume of inventory or on price, but there are other things you can do to help keep the customers coming in your door. One of the best ways to ensure customer loyalty is to offer superior customer service.
  • Women Entrepreneurs Prove It’s Not Just A Man’s World
    Women are increasingly more active in starting new businesses. Top growth of their businesses indicates skills that are noteworthy for other women and men.
  • Women Are From Where?
    A remote control in the hands of a woman is a dangerous thing, especially when it's her man she's trying to change.
  • Without Market Research You Could Find Yourself Fishing In An Empty Pond
    Market research is a key ingredient in today's business environment. In this article Tim Knox, an expert on business, gives some sound advice to entrepreneurs about market research that can help make better business decision and make the critical difference between business success and failure.
  • With a Lease The Devil Is In The Details
    This week we'll discuss the most important aspect of the process: signing a commercial lease (insert dramatic music here). One of the biggest mistakes many entrepreneurs make when leasing commercial space is not reading the lease. Forget reading the fine print. When it comes to a lease its ALL fine print
  • Why A Good Credit Score Is Important To Your Business
    Whether you're in business or an individual, you should have an idea of what your credit score is, even if you're not currently applying for credit. Knowing your credit score and occasionally checking your credit reports also helps you protect yourself from identity theft and credit fraud.
  • Who Cracked My Crystal Ball?
    Predictons for the new year as foretold over a beer and Polish sausage sandwich
  • Which Affiliate Programs Do I Personally Recommend?
    I personally receive over a dozen checks and commission payments every month from various affiliate programs that I promote. Last month, those checks totaled more than $10,000 and some months they have been as high as $25,000. Given my success as an affiliate marketer, I'm often asked what affiliate programs I personally recommend. The answer is easy because it's actually a pretty short list.
  • When It Comes To Marketing Your Business, Think Creatively
    If your business doesn’t stand out in today’s hyper-competitive market place there’s a good chance that you won’t be in business very long. There are countless others vying for the same slice of the pie that you are. There are dozens of competitors just up the road doing all they can to get the attention of your customers and take money out of your pockets. It’s called “marketing,” and some are probably doing a better job of it than you are and some probably worse.
  • When It Comes To eBay, Don't Follow The Herd
    While it's true that selling products on eBay can be a quick, low cost way to launch an online business, following the herd by selling the "hot product" of the moment, is not a great idea. To the contrary, chances are you will be stomped in the ground by the herd and left lying in the dust with your unsold inventory in hand.
  • When It Comes To An Office Lease, It's ALL Fine Print
    One of the biggest mistakes many entrepreneurs make when leasing commercial space is not reading the lease. Forget reading the fine print. When it comes to a lease its ALL fine print. Don't believe me? Let me tell you the true story of my friend, Homer, whose name I have changed to protect the ignorant.
  • When Great Minds Meet
    When the richest man in America meets the world's greatest Elvis impersonator, you know only good things could come of it. Could 'Don't Be Cruel' really become Microsoft's new theme song?
  • What’s Stopping You From Starting Your Own Small Business?
    Some people simply don't have what it takes to start your own business. Others just need a bit of kicking to jumpstart them.
  • What's Your Company's Email Policy?
    Does your company have an email policy? Did you even know there was such a thing? Well, there is, and if your company doesn't have one you are not only risking the professional image of your firm, but also risking potential liability issues that may arise from the misuse of your company email system.
  • What's The Customer Service Buzz About Your Business?
    If you're a regular reader of this column you know that my number one pet peeve is bad customer service. Nothing chaps my backside more than paying hard-earned money for a product or service only to have the provider of said product or service become apathetic, obnoxious or just downright rude after the transactional smoke has cleared.
  • What's The Best Product To Sell Online?
    I wish I had a dime for every time I've been asked, "Tim, what's the best product to sell online?" I also wish I had a nickel for every blank stare I received when I answered: "That's simple: information." I'd have enough money to finance another startup or two.
  • What's My Mama Gonna Say?
    I know you're going to find this hard to believe, but I, Tim Knox, am a sexist pig. Sorry, mama. I had no idea.
  • What's In A Name? When It Comes To Your Business, Plenty!
    In fact, deciding on a business name is one of the most important decisions you will ever make. The right business name can help you rise above the crowd while the wrong business name can leave you trampled in the rush.
  • What Would You Do With A Second Chance?
    You could avoid the mistakes you previously made and build on the successes you previously enjoyed. You could nurture the positive relationships and avoid the bad. You could tap into your wealth of experience during times of indecision and always know where and when your time and money would be best spent.
  • What The Heck Is Podcasting And What Can It Do For Your Business?
    Podcasting is the new hype these days with many claiming it to be the future of internet and communication business. However, for many this is at best a vague term that is difficult to understand and even more frightening to use. This article will certainly help to develop a basic understanding of what podcasting actually is and how it can be used to promote your business.
  • What Do Your Business Emails Reveal About You?
    Why should you worry about how your emails are reviewed by their recipients? Because in business, you are constantly being judged by your customers, your employees, your investors, your partners, and your peers.
  • What Can American Idol Teach You About Business?
    Here are some tips for entrepreneur that can help them to achieve their dreams and be successful in business.
  • Website Design Considerations
    If you want to be a web designer, be a web designer. However, if the key focus of your business is building widgets, it doesn't take a rocket scientist to figure out that your time would be better spent building widgets, not Web sites.
  • We Don’t Need No Stinking Permits
    Unless you’re renting simple office space odds are you will need to make some modifications to the space, be it adding walls, flooring, paint, electrical, plumbing, or any combination thereof.
  • Veteran Entrepreneurs Are Growing In Ranks
    What my eldest offspring doesn’t understand is I have a great life. In fact, I am living the life I have always dreamed of living. My life just happens to revolve around Planet Business. I am an entrepreneurial addict, a business junkie. Business is my chocolate, my Krispy Kreme donut, my nicotine, my caffeine, my crack. Maybe I’ll start a 12 step program for entrepreneurs who want to kick the habit and charge a cover to get in. Hi, my name is Tim, and I’m an entrepreneur.
  • Use Noncompete Agreements To Help Protect Your Business From
    Renegade former employees riding the free enterprise wave is one reason noncompete agreements are gaining in popularity among employers who hope to use them to help protect their business from competitive threats launched by former employees. Many employers are now demanding that key employees sign noncompetes as a stipulation of employment.
  • Use Email Marketing To Keep Customers Buzzing About Your Business
    Email marketing can be used as an effective tool for communicating with customers. Its is an effective medium of communication to boost sales by ensuring that your customers constantly remember you.
  • Turnkey Dropship Websites Save You Time, Trouble and Money
    Lucky for you and me there are now a number of companies on the Web that can help folks like us set up a turnkey dropship website without ever breaking a sweat
  • To Go or No Go, That Is The Question
    Many entrepreneurs would rather have their front teeth pulled without anesthetic than go to the time and trouble of creating a feasibility plan; often because they are afraid of what it will reveal
  • Time To Sign A Lease; Get Your First Born Ready
    We’ve been discussing the steps required to open a brick and mortar store. We’ve talked about startup plans and finding a location. This week we look at what comes next in the process: the negotiation and signing of one of the most dreaded legal document any entrepreneur will ever face: the commercial lease (insert scary music here).
  • Thingamabobs And Whatchamadigits
    My daughter cornered me the other night, wanting to know about the birds and bees. Actually, she wanted to know what "sectional misconduct" was.
  • There Are No Dumb Business Questions, Not!
    I've gotten a few head-scratchers in response to this column. You know who you are, but don't worry, your secret is safe with me. I have a confession to make. Writing an advice column, whether it be advice for love or money or business, is often hard to do with a straight face. Occasionally a question comes over the digital transom that just makes me go, "Huh?"
  • The Unsinkable Tim Knox
    I call them 'Ti-taniacs.' They look perfectly normal at first, but eventually they will ask, 'Have you seen 'Titanic' yet? That's when their dimentia rolls to the surface and the all-out assault begins
  • The Thick Line Between Buddy and Boss
    I have made just about every business blunder you can imagine. I am like the Evel Knievel of the small business world, if Evel Knievel wrote a weekly column on motorcycle safety. One of the more unpleasant things I've had to do is fire a good friend who was not doing the job I hired him to do. He needed a job, I needed an employee, so I thought I would give him a shot
  • The Tax Man Cometh
    Someone once said the only things in life that are certain are death and taxes I think the only difference between the two is that death claims you just once, but taxes can kill you every year.
  • The Tanya Factor
    Is it me or are the '98 Winter Olympics about as exciting as watching old people speedwalk at the mall? What's missing this year? Could be The Tanya Factor
  • The Smarter White Meat
    A college professor at Penn State is trying to teach pigs to communicate using computers. I think this guy is one pork rind short of a full bag. Who wants to get email from a pig?
  • The Sky Is Falling
    When you turn on the TV and learn that a giant, killer asteroid is headed your way, you have to ask yourself certain questions. Like, should I have that second bowl of Crispy Hexagons or just stop at one?
  • The Secrets Of Starting A Successful Ebay Business
    If Fred Sanford were alive today, Alex, I'm sure he'd be earning his ripple money by selling quality junk on eBay. While it's also true that one man's junk is another man's treasure (I have a garage full of treasure to prove this point), your chances of building a profitable business selling "junk" on eBay (or anywhere else, for that matter) are slim to none.
  • The Religion Of Football
    Here in Alabama, there are three kinds of people: Crimson Tide fans, War Eagle fans, and atheists.
  • The Reasons Why Most People Will Never Find Online Success
    There is no such thing as a real get rich quick opportunity. If someone tells you that you can start with no money and no experience and make hundreds of thousands of dollars overnight they are lying to you and you are a fool for believing them. Yes, you can make lots of money in a short period of time as an Internet marketer, but you're not going to get rich this week unless you hit the lottery or your rich uncle dies.
  • The Real McCaugheys
    What's it take to raise seven babies? Love, patience, understanding, and Prozac, lots and lots of Prozac.
  • The New Fab Four
    They sing, they dance, they drive the kids wild. But how best to describe the Teletubbies to the uninitiated? Imagine this: if Pink Floyd produced a half-hour show for kids, this would be it. And you would enjoy it immensely.
  • The Latest Email Scam Is Nothing New
    The eBay scam is just the latest in a long line of sophisticated attempts to steal personal information through online means. Customers of PayPal, Amazon, Dell Computer, eTrade, Bank One, and many other online merchants have been the target of such scams in recent years
  • The Joy and Hazards Of Finding Your First Office
    Putting your name on a commercial lease is one of the first tangible commitments an entrepreneur makes to his or her business and searching for that first office or retail space can be a truly invigorating experience.
  • The Internet Tax Man Cometh
    If your small business is like most, the majority of your large purchases are made locally from companies that already collect sales tax. Furniture and computer equipment are typically the largest ticket items a small business buys, so unless you bought your desks and computers off of Ebay (which is highly possible these days) you should be OK.
  • The Intelligent Diaper
    I believe it was Frank Zappa who said, "Necessity is the mother of invention," which means that if there is a need for something, sooner or later, someone will invent it. And then Microsoft will rip it off.
  • The Great American Customer Service Unawareness Campaign
    I'm so sick of you so-called business experts always saying the customer is always right. This is my business, not the customer's, so I'm the one who's always right. Sure, they can have an opinion, but in the end it's up to me to decide who's right and who's not. And if the customer doesn't like it they can take their business elsewhere.
  • The Four Letters Between PG & R
    When you're a kid, there are certain words you dare not say. Swear words, my mother called them, cuss words. Today, my kids call them "daddy words." You can probably figure out why.
  • The Entrepreneur's Checklist
    I was asked the other day what personality traits I thought were important to entrepreneurial success. I immediately gave my preprogrammed reply about passion and dedication and hard work. After taking some time later to ponder the question a little deeper (I normally operate in shallow waters), I came up with a more detailed checklist for entrepreneurial success.

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